platform check-in feature
2 min read

Members Daily Check-Ins Guide

Get started with Stepsy Check-Ins, from validating your members' subscriptions to fetching periodic activity reports.

DT
By Daniel Tanase
On 2024-04-03

Daily check-ins

Validating your members' daily check-ins can be done in two ways:

  1. Opening the Admin Scanner on any device equipped with a camera and scanning the member's personal QR code found inside the Stepsy Classes app.
  2. By printing your club's personal QR code and letting your members scan it using the Stepsy Classes app.

The latter is usually the easier method.

Each time one of your members checks in, the Admin Check-In page is updated in real-time with a new record.

If the member has an active membership, a SUCCESS message is received on both sides, otherwise a DECLINED message is sent together with a reason why the check-in was invalid.

The check-in record will contain some handy information:

  • the status of the scan
  • the scan date
  • the member information
  • the membership information
  • total check-ins for the current membership period
  • the assigned class (see next section)

Check In Information

Note: Whenever a member successfully checks in, there is a 10-minute safety period in which they cannot add another SUCCESS record. This is to prevent duplicate scans by mistake; this interval cannot be changed at the moment.

You can always delete a check-in record for various reasons and the member's total check-ins will be automatically updated.

Class assignments

If you want to fully track your members' presence, you can assign one of your available classes whenever a member successfully checks in.

To assign a class, you can either open the Check-In modal or toggle the Class Pop-up button to automatically open the Class options during Check-Ins.

assign a class

Class assignments will offer you better visibility of your members' presence for each class and are fully integrated with the Reports feature.

During class assignments, the first option will be any available bookings for the current day followed by the most recent events.

Class assignment pop-up

Periodic reports

The Check-Ins reports section offers you a wide range of filtering options:

  • By Start/End date
  • By Member
  • By Member's Group
  • By Membership
  • By Class

Check-ins report filters

You can perform unlimited searches and export this information in CSV format for your accounting or other purposes.

In this articleDaily check-insClass assignmentsPeriodic reports

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