Onboard unlimited members in minutes - not days
Say goodbye to pen-and-paper membership applications. Onboard new members effortlessly with a branded, mobile-first experience - No spreadsheets. No front-desk bottlenecks. No manual follow-ups.
Get startedOnboarding shouldn’t feel like admin work
Most clubs lose members before they ever attend their first class due to manual desk registrations, paper forms, or scattered spreadsheets, confusing sign-up flows, and delayed access to schedules and payments. With our onboarding system, your members are fully onboarded before they walk through the door.
Onboard members using your club’s unique code
Members join your club by entering your unique 6-letter club code directly in the mobile app, instantly connecting them to the correct business without links to remember, QR codes to reprint, or any confusion. Once connected, they can create their member profile in seconds by adding their personal details themselves, with no staff involvement required.
Design your signup flow
The member onboarding flow in the mobile app is fully customizable, allowing you to collect the exact information your business needs during signup.
Let them choose a membership or tuition
Members can immediately purchase memberships or class packs and activate recurring billing directly through the app, giving them instant access to your club.
Organized member data for your entire team
Once members join your club, their profiles become instantly available in the admin dashboard, giving your staff full visibility into member activity, memberships, payments, attendance, and more. Members can also be organized into custom groups, making it easy to manage different programs, membership tiers, teams, or communities within your club. With everything centralized and structured, your team can quickly find the information they need and manage relationships more efficiently.
Why studios love our onboarding system
Mobile-first experience
Everything happens in the member app they’ll keep using daily.
Faster activation
Members can sign up, pay, and book in minutes—without staff assistance.
Immediate revenue
Capture revenue from the very first interaction without delays, manual follow-ups, or missed opportunities
Clean and secure data
Every member starts with a complete, structured profile - while keeping it all secure.
Built for growing or well-established clubs and studios
Whether you’re onboarding 10 members or 10,000, the process stays effortless. Regardless of the business size or type, we've got you covered.
Gym Clubs
Yoga Studios
Dance Studios
Pilates Studios
Boxing Clubs
Martial Arts
Choose Stepsy for an industry-leading experience
Global clubs supported.
Members onboarded.
Memberships sold.
Frequently asked questions
How do new members join my club?
Members simply enter your unique club code in the mobile app to connect with your business. Once joined, they can create their profile, purchase memberships, and start booking classes in minutes.
Can I customize the onboarding process?
Yes. The onboarding flow in the mobile app is fully customizable, allowing you to collect the information your business needs from new members during signup.
Do staff need to manually register members?
No. Members can complete the entire onboarding process themselves through the mobile app, reducing administrative work for your team and allowing members to get started immediately.
Where can staff view member information?
All member profiles are instantly available in the admin dashboard, where staff can access details such as memberships, payments, attendance, bookings, and more.
Can members be organized into groups?
Yes. You can create custom member groups to organize your community by membership types, programs, teams, or any other category that helps manage your business more efficiently.
Can members start purchasing or booking immediately after joining?
Absolutely. Once onboarded, members can purchase memberships, enroll in classes, and book available classes directly in the mobile app.
Is the onboarding process mobile-friendly?
Yes. The entire experience is designed for mobile, allowing members to sign up quickly and access everything your club offers directly from their phone.
Onboarding is just the beginning
Try our club management software for free and experience the most simplified way to handle your administrative tasks.
Create an account for free
Create an account for free and choose your unique 6 letters business slug.
Start your journey with Stepsy
From onboarding members to daily check-ins, our dedicated team will help you get set up seamlessly.
Choose your favorite plan
Choose one of the three available plans which mostly suits your needs.